Diploma in Ground Operations
IATA DIPLOMA PROGRAMMES–PRE-REQUISITE & ELECTIVE COURSES 2020
Diploma Requirements
IATA will award a Diploma to those who successfully complete the Main required
course and other elective courses over a maximum of a three-year period. A total
of 4 courses are therefore required to obtain a particular Diploma.
To successfully complete a course and receive a certificate, a candidate must
achieve a passing mark of 70% on any assignment or exam, except for Security
courses, where the passing mark is 80%. To achieve distinction, a candidate
must obtain 90%. * Please remember to forward clear copies of all 4 certificates
to me (Ayanda Vilakazi) to send to IATA Geneva to issue the relevant Diploma;
whereafter, I will contact delegates once the Diploma certificate has arrived
for collection.
NB: Please note that we only offer the courses highlighted. We can only offer the other courses on request
Successfully complete the 2 required courses and 2 elective courses, over a 3-year period:
Required Course:
- Human Factors in Ground Operations
- Station / Ground Handling Management
Elective Courses:
- Aircraft De-icing Operations Management (Classroom, 3 days)
- Aircraft Weight and Balance (Classroom, 5 days)
- Airport Extreme Weather Operations and Planning (Classroom, 4 days)
- Airport Services – Passenger Handling (Classroom, 5 days)
- Baggage Handling Services and Systems (Classroom, 3 days)
- Business Aviation Handling and Fixed-Base Operations, FBO (Classroom, 3 days)
- Crisis Communications and Media Response for Airport and Station Managers (Classroom, 2 days)
- Document Control Systems (Classroom, 4 days)
- Emergency Planning and Response for Airports and GSPs (Classroom, 5 days)
- IGOM Implementation and Standardized Procedures (Classroom, 3 days)
- SGHA-SLA and Effective Negotiation Behaviors (Classroom, 5 days)